How can we help you?

Browse through our comprehensive list of help topics below

Top Questions

How can I share my feedback on a transaction?

You can share feedback by filling out a Feedback Form after you complete the transaction. 

I want to find items sold by a particular seller. What should I do?

 If you wish to search for items which are currently being sold by a particular seller or you want to display the sellers entire past sales then by knowing seller’s user ID, you can do so easily.


To search for items by seller:

1.     Click Advanced Search

2.     Click Items by Seller.

3.     Enter the seller’s user ID. If you don't know what it is,hen select Show close and exact user ID matches.

4.     Click Search.

Can I change my feedback?

You can't change your feedback once you've submitted it. However, you can reply to feedback and, if you're unhappy with feedback you've received, you can submit a reconsideration request.

How much does it cost to sell on MrBuyGuy?

 To view a comprehensive listing of seller fees, choose from the variety of subscription packages available to you. 

I can't see my listing. What could the problem be?

 It generally takes 24 hours after listing an item for it to become searchable. Contact MrBuyGuy if more than 24 hours has passed and you still cannot find your listing.

Can I leave feedback for unregistered members?

 No, you cannot submit feedback for unregistered members. We encourage all our users to register with MrBuyGuy.

How do I change my email address for notifications?

You can change your email address for receiving notifications in a few simple steps:

  1. Log in to MrBuyGuy.com
  2. Click My Account at the top of the page.
  3. Click the My Account tab.
  4. Click Subscriptions on the left hand side of the page.
  5. Type in your new email address in the box under Your Seller & Buyer email notifications.
  6. Click Change.

How do I buy an item?

Here's how to purchase an item on MrBuyGuy.

a. Locate the item.

Enter name of the item you want in the search box at the top of the page any or surf through the list of categories.

b. Learn about the item you found.

Carefully go through the item description. You can click the Ask a question link if you have any question about the item.

c. Review the seller's Feedback.

By looking at the seller’s Feedback score and reading the comments left by previous buyers, and by viewing the seller’s business reputation you can ensure the sellers credibility.

d. Bid or Buy It Now.        

Scroll down the item page to view the available purchase options. After making a choice you can either place a bid or make an instant purchase by making use of Buy It Now. If you make a bid, you are obliged to complete the transaction if you win the uction.

e. Pay for the item.

You can send your payment to the seller within three days after you have won or purchased the item. The seller will let you know how and where to send the payment.

Can I create multiple accounts?

Yes. You can create multiple accounts on MrBuyGuy.com, as long as you use a different username and email address for each account.

Narrowing your search

Once you arrive at a page with a list of products, you may find that there are too many for you to compare.

To help you out, MrBuyGuy.com allows you to narrow your search.

If you haven't already filtered your product by category, you can do this now, by clicking on one of the categories on the left hand side of the page.

You can also filter by price, by using the slider.

For some products, you may be able to filter your search by a particular specification, such as brand, size, weight, material or energy rating.

By clicking on the Classified tab toward the top of the page, you can find out if you can purchase the product you want directly from another MrBuyGuy.com user.