How can we help you?

Browse through our comprehensive list of help topics below

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Top Questions

Am I prohibited from selling any items?

 Yes. Please see MrBuyGuy's list of prohibited and restricted items. Contact MrBuyGuy if you have any questions.

Choosing a retailer

After you've decided to buy a product, you'll have to pick the retailer you want to purchase it from.

From the Product page, you'll see a list of all the retailers that sell the product, how much each retailer is currently charging for it, each retailer's average customer rating for the product and whether the retailer is currently stocking the product.

If you're thinking about buying from a particular retailer, click on Visit Store and you'll be taken to the Product page on that retailer's website.

From there, you can either purchase the product or go back to MrBuyGuy.com and view the product on another retailer's website.

Note that MrBuyGuy is not responsible for your safety or security on an external website, so shop carefully.

I think someone has stolen my account information. What do I do?

If you think someone has stolen your MrBuyGuy.com account information, change your password immediately.

Contact Us and tell us what happened.

MrBuyGuy recommends you change your password every ten days.

When will I receive a sales report?

 Once you are subscribed to our services, you will receive your first report within 72 hours. The report will be comprehensive and will provide you with interesting insights on various sales aspects of your sales.

Can I remove a bid which I have placed on an auction?

Yes, you are entitled to remove your leading bid once on an auction.  We have implemented this feature in the chance that an incorrect bidding amount is entered.

You may retract up to one bid per auction. You are required to list a reason for withdrawing your bid.

Your membership may be suspended with repeated unjustified bid retracts. Withdrawing bids should be used in cases where the bid amount entered was incorrect or for another valid reason.

How do I place a Classified Ad?

The process for placing a classified ad is similar to that for placing an auction listing.

Click Sell Item underneath List Item at the top of the page.

You will be taken to a listings page.

Then either fill in the item’s UPC / EAN or ISBN or select the item’s category.

Click Save and Continue.

When prompted to choose your listing type, select Classified Ad.

Click Save and Continue, then follow the prompts.

How do I subscribe to the newsletter?

By subscribing to our newsletter, you'll get the latest news on great bargains from all over the Internet.

You can subscribe when you register, by ticking the box at the bottom of the page.

Here's how to subscribe if you've already registered:

  1. Log in to MrBuyGuy.
  2. Click My Account at the top of the page.
  3. Click the My Account tab.
  4. Click Subscriptions on the left hand side of the page.
  5. Check the box to opt in and enter the other information requested.

What are the advantages of registering as a business user and having my own store?

When you register with MrBuyGuy, you can choose to sign up as either a Private User or a Business User. Being a Business User allows you to create a store.

Having a store allows you to list all the items you want to sell in one place. This makes it easy for a buyer who’s interested in purchasing any of your products to view and purchase your other products as well.

You can use your store to show off all the items you’re selling and attract buyers.

With a store, you can:

  • Create a unique store theme that attracts buyers.
  • Upload as many images of your items as you want, so buyers can see them in any context and at any angle.
  • Save images to a photo gallery, so you can use the same images multiple times without having to upload them repeatedly. You can resize, rotate and edit the images in your photo gallery.
  • Add subtitles to your listings. This will make it easier for buyers to find your listings when they search for items.
  • Add a second category to your listings. This means more buyers will find your listings.
  • Use bold and highlighting in your listings.

All of these features are available free with any store.

Having a store also entitles you to free promarketing when you create a listing.

Depending on the store type you choose, you may also receive a discount off your total fees.

Additional features available with premium stores include

  • Inventory management
  • The ability to import listings from eBay
  • The ability to create a newsletter for buyers and to manage their email addresses and subscriptions
  • The ability to view your store’s statistics so you can monitor your selling activity and make improvements.

What are the requirements for selling on MrBuyGuy?

Selling on MrBuyGuy is easy.

You must be over 18 and a registered member of MrBuyGuy.

Register Now to begin selling.

While you do not have to fill out your profile completely, a full profile will improve your chances of receiving a response.

Can I create multiple accounts?

Yes. You can create multiple accounts on MrBuyGuy.com, as long as you use a different username and email address for each account.