How can we help you?

Browse through our comprehensive list of help topics below

Top Questions

Can I change my feedback?

You can't change your feedback once you've submitted it. However, you can reply to feedback and, if you're unhappy with feedback you've received, you can submit a reconsideration request.

Start comparing

Once you've sorted your products so the ones you're most likely to buy are at the top of the list, it's time to start comparing.

Click on the name of the product you're interested in or click on the Compare Prices button. You'll be taken to a page with a larger version of the product photo as well as the product's overall rating on MrBuyGuy.com.

You can compare prices by looking further down the page, where you'll see a list of all the stores that sell the product, the price at which it's sold at each store and the average customer rating at each store.

You can see particular specifications for the product by clicking on the Specifications tab.

Clicking on the Reviews tab will allow you to see reviews from other MrBuyGuy customers.

Take some time to read the product description carefully and to review all the available information about the product before you decide whether to buy it.

How do I register with MrBuyGuy?

Registering is quick and easy. You can register with your Facebook account or with your email account.

To register with your Facebook account, click the Facebook Connect button at the top right of the home page.

If you'd prefer to register with your email account, click Register at the top of the home page. You'll be taken to the login/registration page. Click Create an Account on the right side of the page.

Now, whichever method you used to register, you'll be at the new user registration page. Follow these steps to complete your registration.

  1. Choose your account type, whether you prefer to be a Private User or a Business User. If you choose to register as a Private User, you can upgrade to Business User at any time.
  2. Choose a username. Be sure to use only letters and numbers
  3. Enter your email address. MrBuyGuy will automatically send an email to this address to make sure it's valid.
  4. Enter a password. For your safety, enter a strong password. The percentage bar will tell you how strong your password is. You'll have to type your password a second time to confirm it.
  5. If you have a coupon code, enter it.
  6. Tick Subscribe if you'd like to receive newsletters from MrBuyGuy and find out about terrific bargains.
  7. Click Create My Account. Note that by creating an account with MrBuyGuy, you agree to our terms of use, privacy policy and cookie policy.

Now it's time to complete your registration.

If you have registered as a Private User

  1. Choose your gender from the dropdown box.
  2. Enter your name and address in the boxes provided.
  3. Enter your phone number. You can enter an additional mobile number if you like.
  4. Use the dropdown boxes to enter your date of birth. You must be at least 18 years old to complete your registration.
  5. Pick a security question from the dropdown box and answer it.
  6. If you have a PayPal address you can enter it. You can use PayPal when you engage in transactions with other MrBuyGuy.com members.
  7. Click on Complete My Account.
  8. Now you must validate your email address. Check your email inbox for an email from MrBuyGuy. To activate your account, click on the link in the email

If you have registered as a Business User

  1. Choose a club membership. You can choose a free basic membership or one of several premium memberships. A premium membership comes with a 30 day free trail.  Be sure to read the features of each membership plan carefully before you make your decision.
  2. If you have a promo or voucher code or a gift card number, enter it in the space provided.
  3. Click Subscribe Now. 
  4. If you have chosen a free basic membership, you will be taken you your account settings page. If you have chosen a premium membership, you will be redirected to PayPal, where you can set up montly payments.

 

What are the advantages of registering as a business user and having my own store?

When you register with MrBuyGuy, you can choose to sign up as either a Private User or a Business User. Being a Business User allows you to create a store.

Having a store allows you to list all the items you want to sell in one place. This makes it easy for a buyer who’s interested in purchasing any of your products to view and purchase your other products as well.

You can use your store to show off all the items you’re selling and attract buyers.

With a store, you can:

  • Create a unique store theme that attracts buyers.
  • Upload as many images of your items as you want, so buyers can see them in any context and at any angle.
  • Save images to a photo gallery, so you can use the same images multiple times without having to upload them repeatedly. You can resize, rotate and edit the images in your photo gallery.
  • Add subtitles to your listings. This will make it easier for buyers to find your listings when they search for items.
  • Add a second category to your listings. This means more buyers will find your listings.
  • Use bold and highlighting in your listings.

All of these features are available free with any store.

Having a store also entitles you to free promarketing when you create a listing.

Depending on the store type you choose, you may also receive a discount off your total fees.

Additional features available with premium stores include

  • Inventory management
  • The ability to import listings from eBay
  • The ability to create a newsletter for buyers and to manage their email addresses and subscriptions
  • The ability to view your store’s statistics so you can monitor your selling activity and make improvements.

How much does it cost to sell on MrBuyGuy?

 To view a comprehensive listing of seller fees, choose from the variety of subscription packages available to you. 

How do I sell an item on MrBuyGuy?

 You must  Register with MrBuyGuy before you can start selling. Once you're registered and have logged in, you can start selling by clicking on the Sell  at the top of the page.

 

This will take you to the item category page.

You will be asked to select a category for your item. Once you select the main category, you will see an option to  select a sub-categories and, in some cases,  a sub-sub-category.   If you would like to add a second category, you can do this for an additional fee by ticking 'Add a Second Category'.

After you've chosen your category, click 'Save and Continue'.

Now you will be asked to select your auction type. You can choose from one of three types.

Select 'General Listing' to auction off your item. Members will be able to bid on the item. If you like, you can set a reserve price for that auction. If you set a reserve price, the item cannot be sold at less than the reserve.

Select 'Instant Buy' to sell your item at a fixed price. A buyer can purchase the item immediately by clicking 'Buy Now'. The instant buy feature allows you to sell your item for a fixed price. The member can purchase the item at any time by simply clicking buy now.

If you place a 'Classified Ad', buyers can contact you directly via MrBuyGuy.com. You and the buyer negotiate the price and the terms of sale. You may select your buyer rather than wait for a buyer to seek out your item.  

In this example below im going to list a general listing, so il select the first option from the drop down. Directly under that there is a text field which asks you if you know the UPC, EAN or the ISBN of the product. This is typically the product bar code. If you know this enter it in and various fields will be automatically populated for you when listing your item. The item I am listing today does not have a bar code so im gonna press save and continue.

 Some tips before you place your listings: 

  • Search out your competition on MrBuyGuy, see what precise products they are offering in your league and the kind of prices they are quoting.
  • Comply with the Terms & Conditions and Restricted Items of the website.
  • Choose the appropriate category for your products.

 

Start Comparing

Once you've sorted the hotels so your favourites are at the top of the list, it's time to make your choice.

You will be able to see

  1. The name of each hotel
  2. Where it's located. Clicking on Show map will bring up a map for you.
  3. Its rating by reviewers
  4. The number of people who reviewed it
  5. A list of rooms available at different travel websites and their prices. You can change the form of currency by clicking on the dropdown box at the top of the page.

If you're already satisfied with that hotel and are sure you want to book a room there, you can click Book Now to start booking a room.

If you're not entirely sure, either click the hotel name, the large photo next to the name or View all rooms and you'll be taken to a page that describes the hotel in more detail and shows all the rooms that will be available during the time you want to book.

You can either book a room by clicking Go next to the room you desire or click on Back to search results at the bottom of the page to continue comparing.

Why can't I log in?

If you can't log in to MrBuyGuy.com, you may be using the wrong username, email address or password, or your cookies may be disabled.

Wrong username, email, address or password

If you enter a wrong username, email address or password, you'll see an error message. If you forgot your password, ask for a password reset. MrBuyGuy will email you with information on how to reset your password.

Cookies disabled

A cookie is a small file that is stored in your computer. Cookies let you log in to websites and allow the websites to work effectively. If your cookies are disabled, you may not be able to log in to MrBuyGuy or use the site correctly. 

Your cookies are controlled by your browser. You can enable cookies by changing your browser preferences. Below, you will find where to go to control cookies on the most common browsers:

Browser Where to find menu options
Internet Explorer 6 and above Tools / Internet Options / Security >Click ‘Default Level’
Firefox Tools / Options / Privacy >Tick ‘Accept cookies from sites’
Safari Edit / Preferences / Security >Under ‘Accept cookies', choose ‘Only from sites I visit ’
Chrome  Menu/ Settings / Click ‘Show advance settings’/‘Privacy’ >Click ‘Content Settings’ / ‘ Enable cookies’

Cookies can be affected by a firewall, which can prevent your cookie information from being sent to a website, and by browsing acceleration software, which sometimes removes cookie data.

Choosing a retailer

After you've decided to buy a product, you'll have to pick the retailer you want to purchase it from.

From the Product page, you'll see a list of all the retailers that sell the product, how much each retailer is currently charging for it, each retailer's average customer rating for the product and whether the retailer is currently stocking the product.

If you're thinking about buying from a particular retailer, click on Visit Store and you'll be taken to the Product page on that retailer's website.

From there, you can either purchase the product or go back to MrBuyGuy.com and view the product on another retailer's website.

Note that MrBuyGuy is not responsible for your safety or security on an external website, so shop carefully.

How do I place a Classified Ad?

The process for placing a classified ad is similar to that for placing an auction listing.

Click Sell Item underneath List Item at the top of the page.

You will be taken to a listings page.

Then either fill in the item’s UPC / EAN or ISBN or select the item’s category.

Click Save and Continue.

When prompted to choose your listing type, select Classified Ad.

Click Save and Continue, then follow the prompts.