How can we help you?

Browse through our comprehensive list of help topics below

Hotels

If you would rather contact MrBuyGuy directly, please click here to find out how contact us.

Top Questions

How to start looking

You can choose any several different methods to find the product you want on MrBuyGuy.com.

1. Use the Search Box

Just type the name of the product you're looking for in the Search box. If you like, you can narrow your search by category. Simply choose one of the categories from the drop down box. Once you're done, click on the magnifying glass to the right of the Search box.  A page showing all of those products available on MrBuyGuy.com will appear.

2. Shop by Category

Go to the list of categories on the left-hand side of the page, and then click on the category you want, or click on one of the category photos on the main Shopping page. You'll see a page with all the products in that category.

3. Shop Featured Listings or Most Popular Today

If you're interested in one of our featured listings or most popular products, just click on the product's name, and you'll be brought to a page where you can compare prices and make a purchase.

4. Shop by Brand

If you'd like to by a product by a particular brand, just click on the brand logo at the bottom of the main Shopping page. You'll be taken to a page listing all the products by that brand available on MrBuyGuy.

How can I get help?

An easy way to get help is to browse through the topics in the help section to find the answer you need.

If you can't find the answer you're looking for, visit our Contact Page and tell us exactly what you'd like to know.

Someone will get back to you as soon as possible to give you the help you need.

How do I subscribe to the newsletter?

By subscribing to our newsletter, you'll get the latest news on great bargains from all over the Internet.

You can subscribe when you register, by ticking the box at the bottom of the page.

Here's how to subscribe if you've already registered:

  1. Log in to MrBuyGuy.
  2. Click My Account at the top of the page.
  3. Click the My Account tab.
  4. Click Subscriptions on the left hand side of the page.
  5. Check the box to opt in and enter the other information requested.

What is a Wanted ad?

A Wanted ad is a way to find an item you want without doing any searching. When you place a Wanted ad, other users of MrBuyGuy.com will see it. If one of them has the item you’re looking for, they’ll contact you and the two of you can arrange a sale. Placing a Wanted ad makes shopping simple and hassle-free.

How do I close my account?

We're sorry to see you go.

Please Contact us and let us know why you want end your relationship with MrBuyGuy, so we can better serve our customers in the future.

We will help you close your account.

Why have you removed my listing?

 We reserve the right to take down a listing if it does not conform to MrBuy Guy's Terms & Conditions or Privacy Policy, or if the item listed is a Prohibited Item

How do I register with MrBuyGuy?

Registering is quick and easy. You can register with your Facebook account or with your email account.

To register with your Facebook account, click the Facebook Connect button at the top right of the home page.

If you'd prefer to register with your email account, click Register at the top of the home page. You'll be taken to the login/registration page. Click Create an Account on the right side of the page.

Now, whichever method you used to register, you'll be at the new user registration page. Follow these steps to complete your registration.

  1. Choose your account type, whether you prefer to be a Private User or a Business User. If you choose to register as a Private User, you can upgrade to Business User at any time.
  2. Choose a username. Be sure to use only letters and numbers
  3. Enter your email address. MrBuyGuy will automatically send an email to this address to make sure it's valid.
  4. Enter a password. For your safety, enter a strong password. The percentage bar will tell you how strong your password is. You'll have to type your password a second time to confirm it.
  5. If you have a coupon code, enter it.
  6. Tick Subscribe if you'd like to receive newsletters from MrBuyGuy and find out about terrific bargains.
  7. Click Create My Account. Note that by creating an account with MrBuyGuy, you agree to our terms of use, privacy policy and cookie policy.

Now it's time to complete your registration.

If you have registered as a Private User

  1. Choose your gender from the dropdown box.
  2. Enter your name and address in the boxes provided.
  3. Enter your phone number. You can enter an additional mobile number if you like.
  4. Use the dropdown boxes to enter your date of birth. You must be at least 18 years old to complete your registration.
  5. Pick a security question from the dropdown box and answer it.
  6. If you have a PayPal address you can enter it. You can use PayPal when you engage in transactions with other MrBuyGuy.com members.
  7. Click on Complete My Account.
  8. Now you must validate your email address. Check your email inbox for an email from MrBuyGuy. To activate your account, click on the link in the email

If you have registered as a Business User

  1. Choose a club membership. You can choose a free basic membership or one of several premium memberships. A premium membership comes with a 30 day free trail.  Be sure to read the features of each membership plan carefully before you make your decision.
  2. If you have a promo or voucher code or a gift card number, enter it in the space provided.
  3. Click Subscribe Now. 
  4. If you have chosen a free basic membership, you will be taken you your account settings page. If you have chosen a premium membership, you will be redirected to PayPal, where you can set up montly payments.

 

Can I sell my items internationally?

 Yes, you can. However, you will have to meet the requirements for listings in each country. Also, with each country the laws of the land change and you will have to comply with the rules of that country.

What are the advantages of registering as a business user and having my own store?

When you register with MrBuyGuy, you can choose to sign up as either a Private User or a Business User. Being a Business User allows you to create a store.

Having a store allows you to list all the items you want to sell in one place. This makes it easy for a buyer who’s interested in purchasing any of your products to view and purchase your other products as well.

You can use your store to show off all the items you’re selling and attract buyers.

With a store, you can:

  • Create a unique store theme that attracts buyers.
  • Upload as many images of your items as you want, so buyers can see them in any context and at any angle.
  • Save images to a photo gallery, so you can use the same images multiple times without having to upload them repeatedly. You can resize, rotate and edit the images in your photo gallery.
  • Add subtitles to your listings. This will make it easier for buyers to find your listings when they search for items.
  • Add a second category to your listings. This means more buyers will find your listings.
  • Use bold and highlighting in your listings.

All of these features are available free with any store.

Having a store also entitles you to free promarketing when you create a listing.

Depending on the store type you choose, you may also receive a discount off your total fees.

Additional features available with premium stores include

  • Inventory management
  • The ability to import listings from eBay
  • The ability to create a newsletter for buyers and to manage their email addresses and subscriptions
  • The ability to view your store’s statistics so you can monitor your selling activity and make improvements.

How do I change my password?

Here's how to change your password:

  1. Click My Account at the top of the page.
  2. Click the My Account tab.
  3. Click Change Password on the left hand side of the page.
  4. Enter your current password and your new password in the spaces provided. You will have to type your new password a second time to confirm it.
  5. Click Change.