How can we help you?

Browse through our comprehensive list of help topics below

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Top Questions

Sorting products

The best way to start comparing is to sort the products on the page by the criterion that is most important to you.

You can do this via the drop-down box on the top right of the page, just above the product listings.

MrBuyGuy gives you a number of different ways to sort your items:

1.  By the name of the product

2.  By product rating, with featured products on top

3.  By how recently products were added, with the latest products on top

4.  By price, from lowest to highest or from highest to lowest.

How do I place a Wanted ad?

The process for placing a Wanted ad is similar to that for placing an auction listing or a Classified ad.

Click List Wanted Ad underneath List Item at the top of the page.

You will be taken to a listings page.

Then either fill in the item’s UPC / EAN or ISBN, if you know it, or select the item’s category.

Click Save and Continue.

When prompted to choose your listing type, select Wanted Ad.

Click Save and Continue, and then follow the prompts.

How to start looking

You can choose any several different methods to find the product you want on MrBuyGuy.com.

1. Use the Search Box

Just type the name of the product you're looking for in the Search box. If you like, you can narrow your search by category. Simply choose one of the categories from the drop down box. Once you're done, click on the magnifying glass to the right of the Search box.  A page showing all of those products available on MrBuyGuy.com will appear.

2. Shop by Category

Go to the list of categories on the left-hand side of the page, and then click on the category you want, or click on one of the category photos on the main Shopping page. You'll see a page with all the products in that category.

3. Shop Featured Listings or Most Popular Today

If you're interested in one of our featured listings or most popular products, just click on the product's name, and you'll be brought to a page where you can compare prices and make a purchase.

4. Shop by Brand

If you'd like to by a product by a particular brand, just click on the brand logo at the bottom of the main Shopping page. You'll be taken to a page listing all the products by that brand available on MrBuyGuy.

What can I do if I don’t get paid?

There can be many reasons why you have not received payment.. Contact the Buyer, using the information available on their profile, and send them email reminders if possible. You can relist your item once more, so  other buyers can purchase it,  if your buyer fails to respond to you.

Making your purchase

Once you've decided what product you want to buy and which retailer you want to buy it from, it's time to make your purchase.

From the Product page, find the retailer you've chosen.

Click on Visit Store. You'll be taken to the Product page on that retailer's website.

From there, follow the retailer's directions for making a purchase.

Note that MrBuyGuy is not responsible for your safety or security on an external website, so shop carefully.

How do I change my password?

Here's how to change your password:

  1. Click My Account at the top of the page.
  2. Click the My Account tab.
  3. Click Change Password on the left hand side of the page.
  4. Enter your current password and your new password in the spaces provided. You will have to type your new password a second time to confirm it.
  5. Click Change.

Can I save an auction listing as I create it?

 Yes you can, as you go through the steps to sell an auction you can press the Save Listing button on the top right hand corner of the page at anytime.  When you press this button simply enter in a title for your listing and press Save.  You will then be redirected to the Incomplete Listings page.  You can continue with your listing at anytime by clicking Incomplete Listings under Selling on your dashboard. Select the listing you would like to complete and click  Complete Now. This will take you back to the auction detailspage where you can now complete your listing . (Note: Once your listing has been completed the item will no longer appear in the incomplete listings page).

 

How do I change my email address for notifications?

You can change your email address for receiving notifications in a few simple steps:

  1. Log in to MrBuyGuy.com
  2. Click My Account at the top of the page.
  3. Click the My Account tab.
  4. Click Subscriptions on the left hand side of the page.
  5. Type in your new email address in the box under Your Seller & Buyer email notifications.
  6. Click Change.

Booking Your Room

Once you've decided on a hotel, you'll have to book your room.

Underneath the name of the hotel, in the list of hotels, you'll see a list of travel sites you can book from and how much they will charge.

Clicking on Book Now will bring up a popup box listing all the travel sites along with their prices for your room. Clicking on Go next to the name of one of the sites will take you to that site. You can then book your room.

You can also book a room via the hotel page. After you've found the hotel you want in the list of hotels, click on the hotel name, the large photo next to the name or View all rooms. You'll be taken to a page describing the hotel in more detail.

The hotel page will have a list that shows each room that is available during the time you wish to book, how much it costs and the travel website you can use to book it. Click Go next to any of the rooms. You'll be taken to the travel site of your choice, and you can then book your room.

How can I search by item number?

 Searching by item number can save you time, as each item number is unique. This means you don't have to scroll through listings to find the item you want.

To search by item number:

1.    Type the item number in the Search box 

         2.    Click Search.