How can we help you?

Browse through our comprehensive list of help topics below

Feedback

If you would rather contact MrBuyGuy directly, please click here to find out how contact us.

Top Questions

What are add ons?

An add on is a feature that doesn't normally come with your level of membership. You can purchase that feature separately, without upgrading you entire store. For example, if you have a Sapphire store and want to use a feature that is not available for Sapphire stores but is available for Ruby or Diamond stores, you can buy that specific feature.

If you’re thinking about upgrading your account but aren’t sure, buying an add on is a good way to test the benefits of an upgrade.

I am a personal user, how do fees work on MrBuyGuy?

 As a personal user your fees are paid on a pre - pay  basis.  Simply login to MrBuyGuy and click on the List Item at the top of the page and go through the selling steps to list your auction.  On the confirmation page, your fees will be calculated and you will be taken to a payment page where you can select a payment method to pay for your auction fees.  There is a minimum auction fee purchase of 5 pounds.  Alternatively if you would like to purchase fees outside the auction process you can do this by logging in to MrBuyGuy pressing on My Account the top of the page, then clicking  Credits and Payments. You can then pre-purchase credit.

When will I receive a sales report?

 Once you are subscribed to our services, you will receive your first report within 72 hours. The report will be comprehensive and will provide you with interesting insights on various sales aspects of your sales.

What is a Wanted ad?

A Wanted ad is a way to find an item you want without doing any searching. When you place a Wanted ad, other users of MrBuyGuy.com will see it. If one of them has the item you’re looking for, they’ll contact you and the two of you can arrange a sale. Placing a Wanted ad makes shopping simple and hassle-free.

What type of items can i sell on MrBuyGuy?

On MrBuyGuy you can buy and sell almost anything.  When clicking on the sell tab on the top header of the website you will be asked to select your auction type. 

The first type is general listing.  this would be goods such as CD's, DVD's, general household items, clothing, basically any item which can be auctioned off.  A general listing will allow a user to bid on the auction, you can specify a reserve price if you like, which means the item will not be sold until the reserve is met. 

The second listing type is an instant buy.  This is where you can enter in a fix price that you would like to sell the item for.  A buyer can purchase the item at any time during the listing duration for the fixed price that you specify.

The third type is a classified ad.  A classified ad allows you to enter in a price that you would like to sell the item for.  Buyers will contact you using an enquiry form.  You can select the buyer that you would like to sell the item to.  Classified ads are useful if you would want to have more interaction with the buyer before the item is sold.

The next three items are for specific listing types. 

The first option is for a car or motor vehicle.  If you are selling a vehicle select this option, this will then give you specific fields for you to enter in about your vehicle.

The second option is for property.  If you are selling a property or looking to rent or lease a property then select the property section.  This will give to specific fields about your property so you can capture more details when creating a listing.

The third option is for a job position.  This will ensure that your listing is set up in a job listing format and also provides some additional fields for trying to fill your job vacancy.

Can I change my feedback?

You can't change your feedback once you've submitted it. However, you can reply to feedback and, if you're unhappy with feedback you've received, you can submit a reconsideration request.

Can I save an auction listing as I create it?

 Yes you can, as you go through the steps to sell an auction you can press the Save Listing button on the top right hand corner of the page at anytime.  When you press this button simply enter in a title for your listing and press Save.  You will then be redirected to the Incomplete Listings page.  You can continue with your listing at anytime by clicking Incomplete Listings under Selling on your dashboard. Select the listing you would like to complete and click  Complete Now. This will take you back to the auction detailspage where you can now complete your listing . (Note: Once your listing has been completed the item will no longer appear in the incomplete listings page).

 

Can I sell my items internationally?

 Yes, you can. However, you will have to meet the requirements for listings in each country. Also, with each country the laws of the land change and you will have to comply with the rules of that country.

What's MrBuyGuy all about?

MrBuyGuy.com is a website that can help you save and make money.

We bring you great deals, from all over the web comparing prices on the internet's major shopping comparison sites and major travel sites so you can find the best offers with just a few mouse clicks.

You can search for the best deals on popular sites like Amazon™ and Expedia™, or you can place a Wanted ad and purchase directly from another MrBuyGuy.com user.

If you have an item you'd like to sell, you can make money by placing a Classified ad.

MrBuyGuy loves smart shoppers, and we are constantly updating our website to give you more ways to save.

I can't see my listing. What could the problem be?

 It generally takes 24 hours after listing an item for it to become searchable. Contact MrBuyGuy if more than 24 hours has passed and you still cannot find your listing.