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Top Questions

Can I change my feedback?

You can't change your feedback once you've submitted it. However, you can reply to feedback and, if you're unhappy with feedback you've received, you can submit a reconsideration request.

How do I sell an item on MrBuyGuy?

 You must  Register with MrBuyGuy before you can start selling. Once you're registered and have logged in, you can start selling by clicking on the Sell  at the top of the page.

 

This will take you to the item category page.

You will be asked to select a category for your item. Once you select the main category, you will see an option to  select a sub-categories and, in some cases,  a sub-sub-category.   If you would like to add a second category, you can do this for an additional fee by ticking 'Add a Second Category'.

After you've chosen your category, click 'Save and Continue'.

Now you will be asked to select your auction type. You can choose from one of three types.

Select 'General Listing' to auction off your item. Members will be able to bid on the item. If you like, you can set a reserve price for that auction. If you set a reserve price, the item cannot be sold at less than the reserve.

Select 'Instant Buy' to sell your item at a fixed price. A buyer can purchase the item immediately by clicking 'Buy Now'. The instant buy feature allows you to sell your item for a fixed price. The member can purchase the item at any time by simply clicking buy now.

If you place a 'Classified Ad', buyers can contact you directly via MrBuyGuy.com. You and the buyer negotiate the price and the terms of sale. You may select your buyer rather than wait for a buyer to seek out your item.  

In this example below im going to list a general listing, so il select the first option from the drop down. Directly under that there is a text field which asks you if you know the UPC, EAN or the ISBN of the product. This is typically the product bar code. If you know this enter it in and various fields will be automatically populated for you when listing your item. The item I am listing today does not have a bar code so im gonna press save and continue.

 Some tips before you place your listings: 

  • Search out your competition on MrBuyGuy, see what precise products they are offering in your league and the kind of prices they are quoting.
  • Comply with the Terms & Conditions and Restricted Items of the website.
  • Choose the appropriate category for your products.

 

How do I edit my personal information?

It's easy to edit personal information, such as your email address or mobile phone number.

Log in to MrBuyGuy.com and then click on My Account at the top of the page.

From there, click on the My Account tab. This will take you to a page where you can edit your personal information.

What is a Wanted ad?

A Wanted ad is a way to find an item you want without doing any searching. When you place a Wanted ad, other users of MrBuyGuy.com will see it. If one of them has the item you’re looking for, they’ll contact you and the two of you can arrange a sale. Placing a Wanted ad makes shopping simple and hassle-free.

What is an unpaid item?

When you buy or bid successfully on an item, you commit to pay. If you fail to make a payment,  an unpaid item case may be opened. 

If you don't pay or you fail to reach an agreement with the seller within 4 days, MrBuyGuy will record an unpaid item on your account.

This can lead to your account being restricted or suspended.

How can I share my feedback on a transaction?

You can share feedback by filling out a Feedback Form after you complete the transaction. 

How can I offer international shipping?

 If you would like to offer international shipping, click Tick to Ship Internationally on the Item Details page of your listing. If a buyer from another country wins your auction, they will have to provide you with a shipping address. Once you have their address, you can tell them the shipping cost. They can then pay for the item plus shipping.

Am I prohibited from selling any items?

 Yes. Please see MrBuyGuy's list of prohibited and restricted items. Contact MrBuyGuy if you have any questions.

I think someone has stolen my account information. What do I do?

If you think someone has stolen your MrBuyGuy.com account information, change your password immediately.

Contact Us and tell us what happened.

MrBuyGuy recommends you change your password every ten days.

Using your watchlist

If you're thinking of buying a product, but you haven't made your final decision, you can place it on your Watchlist.

This will save you time if you decide to purchase it later on.

From the product page, click on Watch this item.

The product will then appear in your Watchlist.

You can find your Watchlist by clicking on My Account at the top of any page.

Click on the dropdown icon next to Buying on the left hand side of the page.

Then click on My Watchlist.

You'll be able to see all the products you are watching.

Later on, if you decide to buy the product, you can click on it in your Watchlist. You'll be taken right to the product page, where you can make a purchase.  There's no need to search for the item again.

Note: To have a watchlist, you must be a registered member of MrBuyGuy.com.