How can we help you?

Browse through our comprehensive list of help topics below

Help > Membership > Sign Up / Sign In

How do I register with MrBuyGuy?

Registering is quick and easy. You can register with your Facebook account or with your email account.

To register with your Facebook account, click the Facebook Connect button at the top right of the home page.

If you'd prefer to register with your email account, click Register at the top of the home page. You'll be taken to the login/registration page. Click Create an Account on the right side of the page.

Now, whichever method you used to register, you'll be at the new user registration page. Follow these steps to complete your registration.

  1. Choose your account type, whether you prefer to be a Private User or a Business User. If you choose to register as a Private User, you can upgrade to Business User at any time.
  2. Choose a username. Be sure to use only letters and numbers
  3. Enter your email address. MrBuyGuy will automatically send an email to this address to make sure it's valid.
  4. Enter a password. For your safety, enter a strong password. The percentage bar will tell you how strong your password is. You'll have to type your password a second time to confirm it.
  5. If you have a coupon code, enter it.
  6. Tick Subscribe if you'd like to receive newsletters from MrBuyGuy and find out about terrific bargains.
  7. Click Create My Account. Note that by creating an account with MrBuyGuy, you agree to our terms of use, privacy policy and cookie policy.

Now it's time to complete your registration.

If you have registered as a Private User

  1. Choose your gender from the dropdown box.
  2. Enter your name and address in the boxes provided.
  3. Enter your phone number. You can enter an additional mobile number if you like.
  4. Use the dropdown boxes to enter your date of birth. You must be at least 18 years old to complete your registration.
  5. Pick a security question from the dropdown box and answer it.
  6. If you have a PayPal address you can enter it. You can use PayPal when you engage in transactions with other MrBuyGuy.com members.
  7. Click on Complete My Account.
  8. Now you must validate your email address. Check your email inbox for an email from MrBuyGuy. To activate your account, click on the link in the email

If you have registered as a Business User

  1. Choose a club membership. You can choose a free basic membership or one of several premium memberships. A premium membership comes with a 30 day free trail.  Be sure to read the features of each membership plan carefully before you make your decision.
  2. If you have a promo or voucher code or a gift card number, enter it in the space provided.
  3. Click Subscribe Now. 
  4. If you have chosen a free basic membership, you will be taken you your account settings page. If you have chosen a premium membership, you will be redirected to PayPal, where you can set up montly payments.

 

What are the advantages of registering as a business user and having my own store?

When you register with MrBuyGuy, you can choose to sign up as either a Private User or a Business User. Being a Business User allows you to create a store.

Having a store allows you to list all the items you want to sell in one place. This makes it easy for a buyer who’s interested in purchasing any of your products to view and purchase your other products as well.

You can use your store to show off all the items you’re selling and attract buyers.

With a store, you can:

  • Create a unique store theme that attracts buyers.
  • Upload as many images of your items as you want, so buyers can see them in any context and at any angle.
  • Save images to a photo gallery, so you can use the same images multiple times without having to upload them repeatedly. You can resize, rotate and edit the images in your photo gallery.
  • Add subtitles to your listings. This will make it easier for buyers to find your listings when they search for items.
  • Add a second category to your listings. This means more buyers will find your listings.
  • Use bold and highlighting in your listings.

All of these features are available free with any store.

Having a store also entitles you to free promarketing when you create a listing.

Depending on the store type you choose, you may also receive a discount off your total fees.

Additional features available with premium stores include

  • Inventory management
  • The ability to import listings from eBay
  • The ability to create a newsletter for buyers and to manage their email addresses and subscriptions
  • The ability to view your store’s statistics so you can monitor your selling activity and make improvements.

How do I choose a club membership?

When you register with MrBuyGuy as a business user, you have to choose a club membership.  A club membership allows you to creat your own store.

MrBuyGuy offers four club membership plans: a Basic plan, which is free, and  Sapphire, Ruby and Diamond plans, which require monthly subscriptions.  You can view and compare the store features available with all of the different plans at mrbuyguy.com/club-membership.

If you would like your store to include some of the features in a premium plan, but not all of them,  you can select a Store Add On. This will allow you to purchase an individual store feature in one plan without subscribing to the entire plan.  For example, you can select the Ruby plan and then add on an additional feature that is only available with the Diamond plan. You can choose a store Add On by clicking by clicking Account Summary in the drop down list under My Account on the top righthand side of any web page

You can change your club membership at any time by clicking Change Plan in the dropdown list under My Store at the top of any page or by clicking on Upgrade Account in the dropdown list under My Account on the top righthand side of any page.

What are add ons?

An add on is a feature that doesn't normally come with your level of membership. You can purchase that feature separately, without upgrading you entire store. For example, if you have a Sapphire store and want to use a feature that is not available for Sapphire stores but is available for Ruby or Diamond stores, you can buy that specific feature.

If you’re thinking about upgrading your account but aren’t sure, buying an add on is a good way to test the benefits of an upgrade.

Can I create multiple accounts?

Yes. You can create multiple accounts on MrBuyGuy.com, as long as you use a different username and email address for each account.

How will you protect my personal information?

We have many checks in place to make sure your personal information stays safe. We won't share any of your personal information with a third party unless you give us your consent first. To learn more about how we protect your privacy, please see our Privacy Policy.

How can I keep my password safe?

Your passwords are the keys that allow access to your MrBuyGuy account, your bank accounts, your emails and more.

Here are some tips to help you make sure your passwords are safe:

  • Never share any of your passwords with anyone else. If someone else uses your password, you can be held responsible for their actions.
  • Use a different password for MrBuyGuy than you do for your Internet banking and your email.
  • Don't use a password that someone would be able to guess easily, like ‘password’.
  • Don't use a simple word that could be found in a dictionary.
  • Don't use your name.
  • Make sure your password is at least six characters long, with both letters and numbers.
  • Remember to log off when you've finished using the website.
  • If you think someone may have discovered your password, change it immediately!

Why can't I log in?

If you can't log in to MrBuyGuy.com, you may be using the wrong username, email address or password, or your cookies may be disabled.

Wrong username, email, address or password

If you enter a wrong username, email address or password, you'll see an error message. If you forgot your password, ask for a password reset. MrBuyGuy will email you with information on how to reset your password.

Cookies disabled

A cookie is a small file that is stored in your computer. Cookies let you log in to websites and allow the websites to work effectively. If your cookies are disabled, you may not be able to log in to MrBuyGuy or use the site correctly. 

Your cookies are controlled by your browser. You can enable cookies by changing your browser preferences. Below, you will find where to go to control cookies on the most common browsers:

Browser Where to find menu options
Internet Explorer 6 and above Tools / Internet Options / Security >Click ‘Default Level’
Firefox Tools / Options / Privacy >Tick ‘Accept cookies from sites’
Safari Edit / Preferences / Security >Under ‘Accept cookies', choose ‘Only from sites I visit ’
Chrome  Menu/ Settings / Click ‘Show advance settings’/‘Privacy’ >Click ‘Content Settings’ / ‘ Enable cookies’

Cookies can be affected by a firewall, which can prevent your cookie information from being sent to a website, and by browsing acceleration software, which sometimes removes cookie data.